Rex & Sons RVs
Your Privacy Matters

Privacy Policy

How Rex & Sons RVs collects, uses, and protects the information you share with us — in plain language.

Last updated: October 2026

Rex & Sons RVs is a family-owned dealership. Because we deal with our customers face to face, we treat your personal information the same way we would want ours treated: we collect only what we need to help you, we use it to serve you, and we never sell it. This policy explains what we collect, how we use it, and the choices you have.

Information We Collect

When you browse, shop, or reach out to us we may collect the information you choose to give us — such as your name, email address, phone number, mailing address, and details about the RV or part you are interested in. If you apply for financing, request an out-the-door price, submit a trade-in for evaluation, or place a parts order, we collect the additional information needed to process that request, which may include income, employment, or payment details. We also collect basic technical information such as your browser type, the pages you visit, and how you found us, which helps us keep the site running and improve it.

How We Use Your Information

We use your information to respond to your questions, prepare quotes and payment estimates, arrange test drives and service appointments, process parts orders and returns, evaluate trade-ins, submit financing applications to lenders on your behalf, and — if you ask us to — keep you updated on specials, new arrivals, and store events. We do not sell your personal information.

Sharing Your Information

We share information only as needed to serve you: with lenders when you apply for financing, with manufacturers and suppliers for warranty, parts, or delivery purposes, with service providers who help us operate our website, email, and text messaging (bound to keep your data secure and use it only on our behalf), and when required by law. We never share your information for third-party advertising.

Text Messages and Phone Calls

If you provide a mobile number and consent on one of our forms, we may send you text messages about your inquiry, appointment, order, or requested pricing. Message and data rates may apply, and you can reply STOP at any time to opt out. We do not send marketing texts without your consent.

Cookies and Analytics

Our site uses cookies and similar technologies to remember your preferences (such as your saved wishlist and cart), keep you signed in to your account, and understand which pages are most helpful to visitors. We review anonymous, aggregated traffic statistics to improve the site — this data is not used to personally identify you. You can disable cookies in your browser, though some features like the shopping cart and account sign-in may not work correctly without them.

Your Account and Your Choices

If you create a parts-store account, you can review and update your profile, addresses, and order history any time from My Account. Every marketing email we send includes an unsubscribe link, and you can opt out of texts by replying STOP. To access, correct, or delete the personal information we hold about you — or to ask us anything about this policy — contact us using the details below and we will respond promptly.

Data Security and Retention

We use industry-standard safeguards, including encrypted connections, to protect your information. We keep personal information only as long as needed for the purposes described here, to complete your transactions, maintain warranty and service records, and meet legal and tax requirements.

Children's Privacy

Our website is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

Changes to This Policy

We may update this policy from time to time as our services or the law change. The latest version will always be posted on this page with its revision date, so please check back occasionally.

Contact Us

Questions about this policy or your personal information? We're happy to help.